A little bit ago, I wrote about how everything happens in its perfect time. I like to remind myself of this when things don’t seem to be going particularly perfect.
For example, an inflamed temper tantrum (don’t you ever just want to throw something?) over something that wasn’t really a big deal, has me writing on my son’s computer. My computer, currently, will not turn on.
My husband asked if money were no object, what would I want. I want my computer to work again, that’s what I want. I then started dreaming of a desktop computer. Something permanent, maybe I do most of my work there. Right now, I do my work on my (sorry now my son’s) laptop. When we chose to buy me a new computer, there was enough in the budget for ONE, not two, so we bought one. I picked out the model that was the easiest to open and repair, that had all the ports I like to use, that still had the CD ROM drive because we haven’t completely let go of that technology, and the fastest processor I could put in it. And, it has served me well for 2.5 years. And, then there was the unfortunate liquid incident last Friday that now has my computer rendered useless.
Funny story, husband thought that this particular model wasn’t as easy to repair as it might be. So, we had a friend swap the hard drive for son’s computer before our vacation. His money and fix-it values prevent him from willingly giving money to “contractors” (I don’t care if they are pouring cement, fixing a car, or fixing a computer, they are all contractors of a sort). But, we did take my machine to the contractors to fix. And, now, because of the ill-timed tantrum, he is getting really acquainted with my machine.
It went like this. The unfortunate incident happened. I grabbed my computer, mopped up as much coffee as I could, and I worked quickly to shut down the computer, correctly. I changed me, which also got soaked, and then I went back to my computer and tipped it over on end, and more coffee leaked out. I put towels underneath, and I walked away.
Then, I called Apple Care and confessed the liquid damage. No, it is not covered under your basic Apple Care (the new Apple Care + has a clause for liquid, though). (“What did I pay for?” I consider.)
Husband got the machine, and he opened it. He worked to rinse the interior of the machine with isopropyl alcohol and then blew it out with an air compressor. He has since read that sucking liquid out is the optimal choice. After about two hours, we plugged in the machine, and it turned on. The keyboard did not work, so we grabbed a spare keyboard and plugged it in. The trackpad worked, the keyboard did not. No key worked. The spare keyboard did work, so I logged in, and I began updating where I had left off. If that worked, I would take computer upstairs and back up data before resuming. I walked away again because I am a mother and despite my grief over my non-working computer, dinner still had to be made.
About 30 minutes later, we both looked back at the computer and it was off. No one turned it off. It was in the middle of an update. So, the next day, after some morning appointments, we took it to the Genius Bar. I chose not to make an appointment, as the earliest available was days away. We were able to divert the “pre-launch” line and enter the store. My no appointment showing up got me served in less than five minutes. The sorry news was that because it was liquid damage, that I yet again confessed, to the ire of the husband, we were looking at the low price of $755 to send off and repair. No computer was opened to verify if and where damage was. My verbal, “it won’t turn on,” was the only thing taken as proof, perhaps aside from the Apple Care call of the previous day.
We left and went to the Simply Mac store. I had called the day before and they assured because I had Apple Care, the $70 diagnostic fee would be waived. (The next day, they called, and the said it was the logic board. After reminding him that it was liquid damage that brought us in, he came up with about a $650 repair cost. Our research yields that a used or refurbished machine of the same or similar specs is about $800, online or at the Simply Mac store. )
So, off to Free Geek we went to continue the exploration. Times have changed, and the Apple is much more popular than when Free Geek rooted its humble beginnings. There were at least 5 iMac’s on display, with prices, gauging their value between $250-$400 (for the 21.5″ machines I was interested in).
And, I remind myself that everything is in its perfect time. I love my 2012 top case and subsequent keyboard. The typing is softer and more accurate. I cannot even count the errors I am making on this machine that can’t quite keep up with my speed.
Monday, I collect my computer. We would rather buy a “parts” computer than giving someone $800. This is our choice. And, I solemnly leave my computer in its case. What’s there to protect now? Husband gets a hold of it. Simply Mac could not even turn the computer on because they assumed the logic board had died. Husband plugs in the computer, and it powers on.
We question yet again what service these technicians have given us and how complete their tests really are. The computer does not shut down this time, but the keyboard still does not work. I back up everything and transfer current working files. Pictures have to stay where they are for now. We restarted the machine a few times, and it powered back on just fine. I updated everything. And, then, after all that was done, I decided to turn it off. And, it did not turn back on. So, I sit here still with my son’s computer. He shouldn’t use it during the week anyway (in fact we have rules about this). And, I remind myself, it’s only a thing, it doesn’t really matter in the long run, and everything happens in its perfect time.